In the following paragraph we have compiled the most frequently asked questions from our customers about our luxury pillows to help you with your concerns. If you have any further questions that are not covered here, please do not hesitate to contact us. We are always here to help you
What sets Luxecosy pillows apart?
Our luxury pillows are made to the highest standards of luxury hotels. We only use the best materials and all of our products are made in Germany, which guarantees them superior quality and durability.
What types of pillows does Luxecosy offer?
We offer a variety of pillow styles to meet our customers' different sleep preferences and needs. From down pillows, feather pillows to neck support pillows and synthetic pillows. For further details, please see our website or contact us directly.
How do I properly care for my Luxecosy pillow?
The specific care instructions for your pillow can be found on the product label. To maximize the life of your pillow, we recommend following these instructions carefully. Further information can be found at the bottom of the page.
Can I return my pillow if I am not satisfied?
Absolutely. Your satisfaction is our main priority. If you are dissatisfied with your pillow for any reason, you can simply return it to us within 30 days of purchase.
Does Luxecosy also deliver pillows abroad?
Yes, we deliver our products to Germany, Austria and France. Further information about shipping costs and delivery times can be found on our website.
Are your down pillows ethically made?
Yes, we attach great importance to ethical production methods. Our down pillows are filled with responsibly sourced down from Germany/Europe and are guaranteed to be obtained without live plucking and in compliance with animal welfare.
I have a specific question about my Luxecosy pillow. How can I get in contact with you?
You can contact us at any time via email and chat. Our customer service team is always ready to help you with all your questions and concerns.