FAQ pillows
In the following paragraph we have compiled the most frequently asked questions from our customers about our luxury pillows to help you with your concerns. If you have any further questions that are not covered here, please do not hesitate to contact us. We are always here to help you
What sets Luxecosy pillows apart?
What types of pillows does Luxecosy offer?
Our bedding is handcrafted in a German factory, guaranteeing the highest quality standards and exclusive craftsmanship. With a focus on sustainable materials and hypoallergenic properties, we ensure a healthy and comfortable sleeping environment.
How do I properly care for my Luxecosy pillow?
Handcrafting allows for precise processing of the materials and guarantees the highest precision, which is often unattainable with machine production. Every Luxecosy bedding item is carefully crafted to meet the highest standards of comfort and quality.
Can I return my pillow if I am not satisfied?
We rely on high-quality, natural materials such as camel hair, lyocell, Tencel, and down. These materials are not only sustainable and hypoallergenic, but also optimally regulate moisture, thus promoting restful sleep.
Does Luxecosy also deliver pillows abroad?
Yes, we deliver our products to Germany, Austria and France. Further information about shipping costs and delivery times can be found on our website.
Are your down pillows ethically made?
Choosing the ideal bedding depends on various factors, such as sleeping habits, the season, and individual preferences. Our product descriptions will help you find the right product. We would also be happy to advise you personally.
I have a specific question about my Luxecosy pillow. How can I get in contact with you?
Yes, we offer you the option to return or exchange unused bedding free of charge within 30 days.